Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense. To submit a claim, fill out the form on the Contact Us page. The return address should be on your packaging, but if you have lost it or if there is an error, the address is:
Finny to the Max Merch
11201 Ed Brown Rd
Charlotte, North Carolina 28273
When we receive a returned shipment, if there hasn't been a claim within 4 weeks the clothing will go to charity.
Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you.
Please email firstname.lastname@example.org before shipping your item/s back.